FAQs
Quick answers about sea moss gel, storage, delivery, subscriptions, and using it in everyday recipes. If you can’t find what you need, contact our support team.
What is sea moss gel?
Sea moss gel is made by soaking wildcrafted sea moss (often with lime), then blending it with spring water into a smooth gel. It’s a simple, versatile way to add sea moss to food and drinks.
Can I take it every day?
Most people use sea moss gel daily as part of their routine. Start small, see how you feel, and keep it consistent.
How much should I use?
A common routine is 1–2 tablespoons per day. If you’re new, start with a smaller amount and build up gradually.
Can I use it in hot drinks?
Yes. For best texture, stir it into warm drinks rather than boiling liquids.
What does it taste like?
Our golden sea moss gel has a mild, ocean-mineral taste with a subtle citrus note (from lime). When blended into smoothies or oats, it’s usually hard to notice.
Can I freeze it?
Yes. You can freeze sea moss gel (many people use an ice cube tray), then defrost as needed.
How do I store it and how long does it last?
Keep refrigerated on arrival. Best-before is typically around 3 weeks from production (always follow the label). Keep the jar sealed and use clean utensils.
Is sea moss gel vegan and gluten-free?
Sea moss itself is plant-based and naturally gluten-free. Always check the specific product listing for any infused ingredients.
Where is your sea moss sourced from?
Our sea moss is ethically sourced from the Caribbean. We prioritise responsible harvesting and quality control.
Do you test your sea moss?
Yes — we share Certificate of Analysis (COA) information so customers can see our commitment to quality and transparency.
How do I track my order?
Use the Track Order page in the Support menu. If you need help, contact us and include your order number.
What should I include when contacting support about an order?
Please include: order number, full name used at checkout, and delivery postcode.
Still need help?
Contact us and we’ll get back to you within 1–2 working days. Please include your order number if your message is order-related.